Case information was last updated on September 30, 2026, as we prepare to move to our new child support case management system. This new system will make it easier to use the online portal, see updates right away, keep your information safer, and include documents and messages about your case.

The system will be available beginning October 7th.

For your information, while the system is temporarily unavailable, we will be using a different payment disbursement timeline. Please see the updated schedule below:

Payment Disbursement Timeline

• Payments received October 1st, 2nd, 3rd, and 4th will be disbursed on October 5th.
• Payments received October 5th will be disbursed on October 6th.
• Beginning October 6th, all payments will be disbursed the day after they are received.

To learn more about the new system and how to prepare for the updated login process,
please visit Illinois Child Support