HFS Illinois Department of 
Healthcare and Family Services JB Pritzker, Governor

Online Services




If you have an active child support case you can access your case information:

  • Full Website - More information for larger screens.
  • Mobile Website - Slightly less information but optimized for smaller screens.

To Apply for Services




You can apply for child support services by clicking the link below or calling 1-800-447-4278.

Note: You do not need to be a Department of Human Services client to receive child support services.

Undelivered Payments Service




The Department of Healthcare and Family Services places payments and refunds on hold when problems are encountered with mailing addresses. To find out if we are holding payments or refunds for you, please click on the link below:

QR code linking to mobile version of customer service website

View Mobile Website

http://online.hfs.illinois.gov/online/mobileIndex.jsp

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